Support

3D Printing Toggle Accordion

Albion College has eight 3D printers available for student, faculty, and staff use. These machines are located in the Innovation Lab in Seeley-Mudd.

Learn more about 3d printing

Albion 1Card Toggle Accordion

All students, faculty and staff of Albion College are issued an Albion College ID card.  These cards are created and managed by Client Services. This card provides several important functions.

  • Identifies the user as a member of the Albion College community
  • Card-key access to doors
  • Dining privileges
  • Access to various activities in the Albion College community

Replacement cards are available at Client Services (in the Seeley-Mudd Library) during normal business hours.  Damaged cards are replaced at no charge, lost or stolen cards may be subject to a $5.00 fee. If you need replacement after hours or on weekends, please visit the Campus Safety office.

One-Card function

Audio & Video Conferencing Toggle Accordion

Albion College IT supports Google Meet as our audio and video conference system. Anyone can launch an audio and video conference using their albion.edu Google account and have others join (whether or not they have a Google account). Use the links below to access various guides on how to use Google Meet on campus.

If additional support is needed, or one-on-one training is desired, email insttech@gmail.com.

Create, Launch and Join Google Meetings Google Meet Features

Campus Blogs Toggle Accordion

Albion College students, faculty, and staff can create a blog for college-related content, hosted on an Albion College server.

Campus Blogs

Course Webs Toggle Accordion

Requesting Course Web Assistance

To request course web assistance, fill out the online Course Web Error Form. When filling out this form, it is essential to list the exact problem in as much detail as possible. Email courses@albion.edu or call Client Services at x0479 if more assistance is needed.

Course Web Request

All course webs created for each semester will be blank shells unless the professor requests a course web restore. These requests can be submitted using the online course web request. In addition to basic identification information, please be ready to list the Course Number, Title, and the last time the course web was updated. This information is important to finding the correct archive.

Course Web Dates

The Albion College course webs are created, restored, backed up, and archived on a specific schedule. View this schedule on our Course Web Dates page.

Course Web Training

At the start of each academic year, the office of Instructional Technology & Media Services will offer Moodle training. This training will vary depending on the year, but will likely include sessions on Moodle basics, intermediate-level skills, advanced skills, and the grade book. One-on-one training opportunities are also available for those who request it. To request a one-on-one session please email courses@albion.edu. Please be as specific as possible about your current skill level so the trainers can properly prepare for the session.

Dell and Apple Education Discounts Toggle Accordion

Albion College students, faculty, and staff can receive discounts when purchasing Dell or Apple devices. Use the links below to explore available discounts for Education accounts. If prompted, use an albion.edu email account to receive the discount.

Dell EDU Discount Apple EDU Discount

Email and Google Apps Toggle Accordion

Information on college email, updating contacts, and available Google apps on campus.

Email and Google Apps

Information Security Toggle Accordion

ASAP Awareness

ASAP, the Albion Security Awareness Program is tasked with making Information Security Awareness training and resources available to all Albion College information users. The primary component of our Security Awareness Program is our required annual security awareness video training program. Additionally, we run occasional phishing awareness campaigns to assist our users in identifying phishing emails.

SANS Training Videos

About Phishing Attack Files Sharing and Legal Music Download Sites SANS Ouch! Newsletters

IT Policies Toggle Accordion

Network & Devices Toggle Accordion

Wireless and residential network information, VPN, and access to network resources from off-campus.

Network & Devices

Printing Toggle Accordion

Setting up network printers, student print credit, and IT printing services.

Printing Help

Telephones & Voicemail Toggle Accordion

Campus telephone and voicemail guides.

Telephone & Voicemail Guides

Training Toggle Accordion

Technology training for software use, classroom technology, or other tech-driven projects.

Personal And Online Training Opportunities

Wireless Networking (WiFi) Toggle Accordion