Maintenance Emergencies

Facilities Operations personnel receive requests from faculty, staff, and students through the work order system. The work order system can be accessed using my.albion.edu. Students should utilize the online work order system to enter requests related to their residential area. QR codes, located in student rooms near the door, are direct links to the work order system. Work orders are evaluated and acted upon at the earliest possible time in the most efficient way possible. In case of an emergency, students should call the Facilities Operations office at 517/629-0230 (M-F 7:00 a.m.- 5:00 p.m.) and report the location and nature of the maintenance emergency. After hours, students should contact a Community Living staff member or call Campus Safety at 517-629-1234. A Facilities Operations supervisor is on call after hours to respond to maintenance emergencies.

Requested maintenance and repairs to be performed in student rooms will occur between 9:00 a.m. and 4:00 p.m., Monday through Friday. If repairs or inspections of student rooms or apartments are required for work not related to a request from a student, Community Living staff will communicate this information ahead of time with the impacted students. In emergency situations it may not be possible to provide advance notification, but if students were not in the room at the time of the emergency maintenance concern, they will be notified afterward that staff have entered their room or apartment.