Student Health Services

Albion College/Oaklawn Agreement Q&A

  • Why is Student Health Services closing? The College believes that the transition of healthcare for students from the current clinic in the Cass Street building to the clinic at Munger Place will provide additional services not offered by the current clinic. These include evening and weekend hours of operation, x-ray services, and greater access to physicians and physician assistants. In addition to these benefits for our students, citizens of our community will also have access to healthcare during the evening and weekends that is not currently available.
  • How will payment of services and insurance billing be handled in the new clinic? Will I have to pay every time I go to the new clinic? The new clinic will function as most doctors’ offices, accepting commercial insurance, Medicaid, cash, checks and credit cards. The amount of payment due when visiting the clinic depends on the type of insurance being billed, and the service provided. Students will need to provide insurance information to the clinic when they are seen. Co-pays and deductibles will be handled as they would be in a physician’s office. Someone on staff at the clinic will be available to assist students with their billing questions.
  • Did the College do this to make or save money? This decision to partner with Oaklawn Hospital was made to provide additional access to healthcare, physicians and physician assistants/ nurse practitioners for our students and the greater Albion community. The care and access that will be provided by the new clinic have not been available to the Albion community since the closing of Trillium Hospital in 2002.
  • What are the hours? At this time Oaklawn intends to have the clinic open Monday thru Friday from 8:00 A.M.—9:00 P.M., and Saturdays from 11:00 A.M.– 8:00 P.M.. Oaklawn is open to adding hours on Sundays if the need is present.
  • Will the new facility provide the same care currently provided by Student Health Services? The College is confident that this partnership will result in the same or even better care for our students, given the expanded services and hours of operation. In addition, Cheryl Krause, BSN, RN-BC, will continue in her position to ensure that students are receiving the care they need from the clinic to be successful Albion students.
  • Will this new clinic be Urgent Care? No. While the extended hours clinic will function much like an Urgent Care, there will not be a physician on site at all hours when the clinic is providing service. Specifically, x-ray services will be limited to the times a physician is present at the clinic, so the clinic does not fit the definition of an Urgent Care facility.
  • If the clinic is going to be open to the public, will I experience long waits to be seen by a health care provider? Oaklawn Hospital intends to add additional staff, including a physician assistant or nurse practioner, to handle the expected increase in the number of people utilizing the services of the clinic. In addition, there will be walk in hours every day for those needing care to be seen on short notice.
  • How will I get to the clinic? As the Munger Place building is located just two blocks from the Quad, students will be able to walk to the clinic when they need healthcare services. Campus Safety will assist students who are ill or injured to get to and from the clinic, as well as after dark.

To learn more about Oaklawn's impact and history in our community, visit their website.

Important Information

SHS Hours

Student Health Services is open 8:00 a.m. - 5:00 p.m. Monday through Friday for business purposes.  Walk-in hours, to see the Registered Nurses are 8:30am-4:30pm, Monday-Friday.   Our Physician and Physician Assistant are available for appointments Monday 1:30pm-4:00pm (MD), Wednesday 8:30am-11:30am (PA-C), and Thursday 1:30pm-4:00pm (PA-C).  If you have questions or need assistance with a healthcare matter, call 517-629-0220, and leave a message.  The staff will return your call as soon as possible.   . 

Medical Emergency

If you have a medical emergency, please call Campus Safety at 517/629-0911 or call 911 or go to the nearest emergency room.   If you are in doubt about what to do, call Campus Safety 0911 for assistance.

Our Mission
To provide holistic and comprehensive care to Albion College students.
Emergency Care

If you or someone you know requires emergency medical care, on campus call Campus Safety from a campus phone at ext. 0911, from a cell phone call 517/629-0911, or go to the nearest hospital emergency room.

Twenty-four-hour-a-day emergency services can be accessed at Oaklawn Hospital in Marshall (12 miles) or Henry Ford Allegiance Hospital in Jackson (15 miles). If you have the following life-threatening symptoms, it is important that you receive emergency treatment immediately:

  • No breathing or pulse      
  • Unconsciousness          
  • Difficulty breathing
  • Severe bleeding                 
  • Head or neck injury        
  • Choking
  • Severe sudden onset abdominal pain          
  • Drug overdose or alcohol poisoning
  • Displaced fracture    
  • Severe sudden onset testicular pain       •
  • Diabetic emergencies

If you are on campus, you should call Campus Safety at ext. 0911 or ext. 1234 so that an ambulance can be contacted. If you are off campus you should call 911.

Sick After Hours?

For symptoms that are not life-threatening when Student Health Services is closed, call FONEMED at 1-855-851-2208 toll-free, confidential for advice from Registered Nurses and follow their instructions.  In these situations, Campus Safety can only transport you to a hospital after hours with prior authorization from FONEMED.

If you are having respiratory or stomach illness, remember to check out the Self-Care Guide on-line or contact FONEMED toll-free at 1-855-851-2208 to speak with an after-hours triage nurse.

Try the Online Self-Care Guide (Current Albion students will need to log in with their network ID and password.)

Medical Excuse Policy

Student Health Services does not provide medical excuses for missed classes, exams, or assignments.  “The student has the responsibility to inform his/her faculty member, whenever possible in advance of an absence that is caused by circumstances beyond his/her control.  In the event of serious sudden illness or accident, students may contact Student Health Services.   Notification of this emergency to faculty may be made on the student’s behalf with a signed release of information.” (Albion College Student Handbook, 2014-15 pg. 18).

After visiting Student Health Services, students may request a card verifying their visit.  This card IS NOT an excuse, and does not give a diagnosis. 

It is the expectation of students to discuss absences from classes, exams, or missing assignments directly with their faculty.  This policy is consistent with the recommendations of the American College Health Association and is similar to other colleges. 

Further questions?   Contact Student Health Services at ext. 0220.

Student Health Services Payment Policy

Student Health Services does not accept payments (cash, check, or credit card) for services.  Any and all charges incurred at Student Health Services will be posted to your student account. You can make payment in the Accounting Office, located on the first floor of the Ferguson Student Services Building.

Should you prefer to pay for services rendered and avoid the charges being posted to your student account, the balance will be due within 30 days of the date of service. A receipt for the amount due will be given to you at the time of service. The charges may be paid in the Accounting Office. If the balance is not paid within 30 days, the charge will be added to your student account as a "Student Health Services Charge."

Please feel free to contact Student Health Services with any questions or concerns regarding our payment policy.

Student Health Insurance

Albion College does not offer a Student Health Insurance Policy except for International Students.  If you are in need of health insurance you may consult https://www.healthcare.gov/young-adults/college-students/.  This site will link you to other sites and explain your options under the Affordable Care Act.  

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