{"id":77465,"date":"2026-04-03T00:00:00","date_gmt":"2026-04-03T04:00:00","guid":{"rendered":"https:\/\/www.albion.edu\/?p=77465"},"modified":"2026-04-03T09:02:39","modified_gmt":"2026-04-03T13:02:39","slug":"introducing-informaton-our-robotic-squirrel-it-help-desk-mascot-and-chatbot","status":"publish","type":"post","link":"https:\/\/www.albion.edu\/es\/post\/introducing-informaton-our-robotic-squirrel-it-help-desk-mascot-and-chatbot\/","title":{"rendered":"Introducing Informaton, our Robotic Squirrel IT Help Desk Mascot and Chatbot!"},"content":{"rendered":"<div id=\"model-response-message-contentr_0ba380c8fe692ce2\" class=\"markdown markdown-main-panel tutor-markdown-rendering enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\">\n<h3 data-path-to-node=\"3\"><b data-path-to-node=\"3\" data-index-in-node=\"0\">\ud83d\udc3f\ufe0f Meet Informaton: Your Squirrel-Powered Tech Sidekick!<\/b><\/h3>\n<p data-path-to-node=\"4\">Howdy y&#8217;all! We are excited to introduce <b data-path-to-node=\"4\" data-index-in-node=\"41\">Informaton<\/b>, our new AI chatbot built for speedy self-service solutions!<\/p>\n<p data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\">The Origin Story<\/b><\/p>\n<p data-path-to-node=\"5\">Born on the Quad, Informaton traded acorns for algorithms to pursue a deep digital desire to help our community. After an ill-advised trip to the river, he was upgraded with robust robotic replacements\u2014making him a kind, caffeine-fueled, and highly helpful hybrid!<\/p>\n<p data-path-to-node=\"6\"><b data-path-to-node=\"6\" data-index-in-node=\"0\">What He Can Do<\/b><\/p>\n<p data-path-to-node=\"6\">Informaton is a young squirrel in training, but he can answer questions about:<\/p>\n<ul data-path-to-node=\"7\">\n<li>\n<p data-path-to-node=\"7,0,0\">Printing from any device (even your phone!)<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,1,0\">Setting up campus Voicemail<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,2,0\">Booking a space for an event<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,3,0\">Connecting your phone to Wi-Fi<\/p>\n<\/li>\n<li>\u2026and much, much more!<\/li>\n<\/ul>\n<p data-path-to-node=\"8\"><b data-path-to-node=\"8\" data-index-in-node=\"0\">Important &#8220;Nut-sized&#8221; Details<\/b><\/p>\n<ul data-path-to-node=\"9\">\n<li>\n<p data-path-to-node=\"9,0,0\"><b data-path-to-node=\"9,0,0\" data-index-in-node=\"0\">Access:<\/b> Visit <b data-path-to-node=\"9,0,0\" data-index-in-node=\"14\">albion.edu\/informaton<\/b> or email <b data-path-to-node=\"9,0,0\" data-index-in-node=\"45\">informaton@albion.edu<\/b>. (Note: You must be on the <b data-path-to-node=\"9,0,0\" data-index-in-node=\"90\">Albion Network<\/b> to chat; cell data\/off-campus connections have access only via email).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,1,0\"><b data-path-to-node=\"9,1,0\" data-index-in-node=\"0\">Shortcut:<\/b> Add the shortcut card to your <b data-path-to-node=\"9,1,0\" data-index-in-node=\"40\">my.albion<\/b> dashboard!<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,2,0\"><b data-path-to-node=\"9,2,0\" data-index-in-node=\"0\">Squirrel Energy: <\/b>Since he&#8217;s a young squirrel, he might get tired during a long conversation\u2014<b data-path-to-node=\"9,2,0\" data-index-in-node=\"51\">refresh<\/b> the page to give him a nap!<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,3,0\"><b data-path-to-node=\"9,3,0\" data-index-in-node=\"0\">Help Him Grow:<\/b> Send unhelpful responses and chat history to <b data-path-to-node=\"9,3,0\" data-index-in-node=\"63\">helpdesk@albion.edu<\/b>.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"10\">If he provides a savvy and successful solution, give him a nut (\ud83c\udf30), tree (\ud83c\udf32), or gift (\ud83c\udf81) emoji!<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\ud83d\udc3f\ufe0f Meet Informaton: Your Squirrel-Powered Tech Sidekick! Howdy y&#8217;all! We are excited to introduce Informaton, our new AI chatbot built [&hellip;]<\/p>\n","protected":false},"author":435,"featured_media":77467,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1058],"tags":[1078,1074],"class_list":["post-77465","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-today","tag-faculty-and-staff","tag-students"],"acf":[],"publishpress_future_action":{"enabled":true,"date":"2026-04-18 17:00:00","action":"delete","newStatus":"draft","terms":[0],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.albion.edu\/es\/wp-json\/wp\/v2\/posts\/77465","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.albion.edu\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.albion.edu\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.albion.edu\/es\/wp-json\/wp\/v2\/users\/435"}],"replies":[{"embeddable":true,"href":"https:\/\/www.albion.edu\/es\/wp-json\/wp\/v2\/comments?post=77465"}],"version-history":[{"count":2,"href":"https:\/\/www.albion.edu\/es\/wp-json\/wp\/v2\/posts\/77465\/revisions"}],"predecessor-version":[{"id":77473,"href":"https:\/\/www.albion.edu\/es\/wp-json\/wp\/v2\/posts\/77465\/revisions\/77473"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.albion.edu\/es\/wp-json\/wp\/v2\/media\/77467"}],"wp:attachment":[{"href":"https:\/\/www.albion.edu\/es\/wp-json\/wp\/v2\/media?parent=77465"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.albion.edu\/es\/wp-json\/wp\/v2\/categories?post=77465"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.albion.edu\/es\/wp-json\/wp\/v2\/tags?post=77465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}