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Billing Information

Important Student Billing Information

Students

Legally your student bill is your responsibility; it is not the responsibility of your parent(s) or guardian(s). While your parent(s) or guardian(s) may be making payments on your behalf, the responsibility to make sure that these obligations are met in a timely manner is yours alone. Any repercussions from failure to fulfil your obligation will directly affect you personally.

TouchNet e-Bill

Albion College provides a convenient on-line system (TouchNet) for tracking student account information and making payments for your tuition and fees. You will also receive e-mail notifications via your Albion College e-mail and have access to make online payments via e-check or credit card as well. (Albion does not issue paper billing statements.) You may also make payments at the cashier window in the Accounting Office in Ferguson Hall Monday through Friday 8:15am-4:45pm.

Legally your individual account is private. If your parent(s) or guardian(s) will be making payments on your behalf, it is your responsibility to add them as an "authorized user" within the TouchNet e-Bill system. "Authorized users", when added, will receive e-mail notifications billings and will have the ability to make on-line payments via an e-check or credit card. Instructions on setting up an "authoized user" may be found at the following website: http://www.albion.edu/accounting/ebill/authorized-users. The "authorized user" status will only grant your parent(s) or guardian(s) access to your billing information.

Parent Communications with respect to Billings and Financial Aid

As stated above you, the student, are the primary contact with respect to your College billing and financial aid. You may allow your parent(s) or guardian(s) to speak to College representatives about billing and financial aid issues by adding your parent(s) or guardian(s) as authorized-users in the TouchNet e-Bill system. This permission is required under the federal FERPA law. 

Billing Rules

We will allow you to set your own payment arrangements within the terms listed below:

Fall Semester Due Dates

August 20                       Your account must be paid in full or you must be enrolled in a payment plan.

 

Spring Semester Due Dates

January 15                        Your account must be paid in full or you must be enrolled in a payment plan. 

 

Time Charges

You may choose to pay your account in full or in part and/or enroll in a TouchNet or Higher One payment plan. Any portion of the account that is unpaid or not enrolled in a pyament plan will be subject to time charges. The time charges are calculated at 1.25% each month non-payment plan charges are outstanding. The time charge applies to non-payment plan balances after August 20 (for fall semester) and January 15 (for spring semester). This would include any balances as a result of incomplete financial aid including loans. For new semester charges; you will have one billing cycle to pay these charges before a time charge is assessed. After the initial billing cycle, all non-payment plan charges will be subject to time charges as described above.

Disputed Charges

You will have one billing cycle to resolve disputed charges. Items such as library fines and parking fines must be resolved with the charging department (aka the Library or Campus Safety or any other department that generated the disputed charge). Please contact the Accounting Office at 517-629-0507 if you need assistance in determining who to contact and we will provide you with the correct contact information.

In-Semester Charges and Changes

Changes often occur mid-semester, e.g. students change room assignments, incur miscellaneous charges and/or drop/add classes in the drop/add period. Changes on your bill resulting from these items will be given one billing cycle to be paid in full before time charges are assessed.

Holds

If you have a balance on your account after October 15 (fall semester) or March 15 (spring semester) a hold will be placed on your account. A hold restricts your ability to register for future semesters and receive or forward transcripts.

If you have a balance at the conclusion of the semester you will be withdrawn and will be required to apply for readmission to the College. Withdrawal for failure to fulfil your financial responsibility may result in your needing to provide assurance that future bills will be paid in a timely manner. Readmission may be dependent upon satisfactory payment arrangements for future billings.

Financial Aid

All financial aid requirements should be met prior to August 1 for the August 20 payment due date or January 1 for the January 15 due date. This includes requirements for all internal and external aid as well as student loans. Exceptions would be requested verification of your enrollment by a third party or late admission to the College. The College gives one billing cycle to resolve enrollment verification issues. After that cycle, the College will assess time charges according to the rules described above. Selection for Federal verification for financial aid purposes will not prevent time charges on items pended as a result of the federal verification.

Pending Financial Aid

Please review billing items listed as "memo items" on your bill carefully. The College cannot post Federal funds (aid and /or loans) to your student account until 10 days prior to the start of the semester, items listed on your bill as "memo items" after August 10 and January 5  indicate that some action is necessary by you, the student. "Memo items" do not reduce your balance when assessing time charges so failure to act on these items will result in additional cost to you.

TouchNet Monthly Payment Plan (administered by Albion College)

The TouchNet plans enable you to pay your Albion College fees in  monthly installments without time charges on the balances within the agreement. Participation is on a semester basis. The cost is a $25.00 per semester enrollment fee. The deadline to enroll in a TouchNet payment plan is January 15 for spring, and August 20 for fall.

Please log into the TouchNet website, https://secure.touchnet.com/C20352_tsa/web/login.jsp, for more information and to sign up under the "Payment Plans" tab. 

Higher One Monthly Payment Plan (Formerly Sallie Mae)

The Higher One plan enables you to pay all or part of your Albion College fees in monthly installments without interest charges. The plan may also be used to supplement all other forms of financial aid such as grants, loans and/or scholarships. Participation is on an annual or semester basis. The  cost is a $55.00 enrollment fee for the academic year, or a $35.00 enrollment fee for one semester. The deadline to enroll in the Higher One payment plan is January 15 for spring, and August 20 for fall.

Please visit the Higher One website, tuitionpay.higherone.com, for further information and to sign up on-line.

Payment for Students on Off Campus Programs

Payment requirements for students participating in Off-Campus Programs are different than for on-campus students.

  • Payment in full for the semester is required before the student leaves for the Off-Campus program or by the due date on the semester bill whichever is sooner. (An exception to this is certain Australia Off-Campus programs that start in mid July; payment for these programs is expected by the due date on the bill).
  • Payment Plans are not permitted for any Off-Campus Programs.
  • Students must make sure that all Federal loan requirements are completed prior to their departure so that loan funds will be disbursed on time. Alternative loans and PLUS loans should be initiated far enough in advance so that they disburse on or prior to the Off-Campus Program due date.
  • Please see the Off-Campus Programs Handbook for other information.
  • Billing information can be reviewed at: http://www.albion.edu/accounting/tuition/off-campus-program-billing.

Past Due Accounts

Students having greater than a $1,500.00 indebtedness to the college are not permitted to enroll for the next semester's classes.

No diploma, cerificate, transcript, semester grade report, letter of honorable dismissal, or letter of recommendation will be granted to students who have an indebtedness to the College.

The College reserves the right to increase or decrease fees and charges. Published notice of any change will be given in advance.

e-Bill Login

The Albion College Information System (ACIS) provides access to many administrative functions for students, faculty and staff. These include course registration, payment of bills, access to grades, and acceptance of financial aid awards.

The following link requires an ACIS ID and PIN to log in. If you have problems logging into the ACIS, please contact the Registrar's office.

Student Login:  ACIS Secure Login

Authorized User Setup

The link below is for authorized users to log in. It does not require an ACIS ID and password. However it does require that the authorized be set up by the student.

Parent/Guardian Login: Authorized User Login

Refund Policies

Credit Balance Refunds

Refunds from student accounts will be made only upon the student's request, and all charges and payments have been received and posted to the account. 

If you have budgeted for a refund to cover books and/or other expenses, refunds will be available as soon as there is an actual overpayment on your account.

Students may request refunds either by coming to the Accounting Office or sending an e-mail request to . E-mails should include your name, student ID number and a simple statement requesting a refund.

The quickest way to receive your refund is to set up an eRefund profile on the eBill system. Step-by-step instructions are located here: http://www.albion.edu/finadmin/accounting/ebill/e-refund. Once set-up, your refund request when processed will be automatically transferred to your bank account within 48 hours. (Please note that it can initially take 3-5 days to verify your bank account information so it is important to have your profile set up in advance of your request).

If you do not have an eRefund profile set up, a hard copy check will be available for you to pick up. Requests must be made by Tuesday at 4 p.m. in order to receive a check on Friday of that week. You must pick up checks in person at the Accounting Office after 10 a.m. and you will need to present your student ID.

Keep in mind that if you contract with SallieMae Tuition Payment Plan and you have a credit balance on your account, you are not eligible for a refund until the SallieMae contract is complete.  (Please see the section on SallieMae for further information.)

Please do not attempt to use Albion College as a bank and make periodic "withdrawals" against credit balances throughout the semester.  When refunds are requested the total amount of the credit balance will be refunded (unless amounts are to be applied to future charges).

General Deposit Refunds

General deposit refunds are made net of deductions for unpaid College charges (including any withdrawal fees) within 45 days of the end of the semester.

An "intent to withdraw" notification form (available in the Student Affairs Office) should be submitted to the Student Affairs Office on the second floor of the Ferguson Student, Technology and Administrative Services Building. Submission of the form will constitute a student's notification of his/her intent to withdraw from the College at end of the semester in session. There is a $100.00 fee associated with withdrawing provided the "intent to withdraw" notification is submitted by October 15 in the first semester or March 15 in the second semester. Submissions after these dates will be charged a $150.00 withdrawal fee. If a student's plans change and he/she wants to return to the College after submitting the "intent to withdraw" notification, it may be necessary for the student to apply for readmission at that time.

A student who completes his/her degree will receive a refund of the general deposit less any remaining College charges (e.g., room damages, loss of keys, health services charges, parking fines, non-return of library books or althetics equipment).

Refunds to Students Transferring/Withdrawing

Students who withdraw from Albion College (either before, during or after a semester) are subject to the terms of the Albion College refund policy. Depending on the date and circumstances of a student's withdrawal from the College, a refund may be in the form of pro-rated charges and credits, rather than a cash payment to the student. Appeals by those students who feel that individual circumstances warrant exceptions from the established policy should be made in writing to the vice president for student affairs. Both voluntary and involuntary withdrawals are subject to the refund policy.

It should be noted that students who have enrolled under a deferred payment agreement are bound to fulfill the terms of that agreement even though they may withdraw from the College prior to the close or at the end of a semester.

The refund policy is described below:

If a student withdraws, is suspended, or is expelled from Albion College, then the student may be eligible for a refund of a portion of the amounts paid to Albion College for that semester.  If the student received financial assistance from outside of the family, then a portion of the refund will be returned to the grant, scholarship or loan source from which that assistance was received.

If a student will be withdrawing, then the student should visit the Student Affairs Office and complete a form entitled "Student Withdrawal Form" to begin the withdrawal process. This procedure will enable Albion College to refund the maximum possible institutional charges.

Two formulas exist for determining the amount of the refund: Albion's Refund Policy and the federal "Return of Title IV Aid" formula derived from the 10/7/98 Reauthorization of the Higher Education Act. The federal formula is applicable to any student receiving federal aid other than Federal Work Study if that student withdraws on or before the 60% point  in the semester. These students may also receive a refund of non-federal sources through Albion's refund policy. Students not receiving federal aid will have their refund calculated using only Albion's refund policy.

Albion's refund policy is as follows: 

Students who withdraw from Albion College will receive a pro-rated refund of educational fees and board fees, according to the following schedule: (These rates were changed effective July 1, 2014.)

During 1st week   90% Tuition/Pro-rated board During  9th week                Pro-rated board
During 2nd week  75% Tuition/Pro-rated board During 10th week               Pro-rated board
During 3rd week   60% Tuition/Pro-rated board During 11th week               Pro-rated board
During 4th week   40% Tuition/Pro-rated board During 12th week               Pro-rated board
During 5th week   40% Tuition/Pro-rated board During 13th week               Pro-rated board
During 6th week   40% Tuition/Pro-rated board During 14th week               Pro-rated board
During 7th week                     Pro-rated board During 15th week               No Refund
During 8th week                     Pro-rated board During 16th week               No Refund

 

The federal formula provides a return of Title IV aid if the student received federal financial assistance in the form of a Pell Grant, Supplemental Educational Opportunity Grant, Perkins Loan, Federal Family Educational Loan Program, or PLUS loan and withdrew on or before completing 60% of the semester.  The percentage of the return is equal to the number of calendar days remaining in the semester divided by the number of calendar days in the semester.  Scheduled vacation periods of more than four days are excluded.

If any refund remains after the return of Title IV aid, the refund will be used to repay Albion College funds, state funds, other private sources, and the student in proportion to the amount received from each non-federal source if there was no unpaid balance due at the time of withdrawal.  If there was an unpaid balance, then all aid sources will be repaid before any fund is paid to the student.

If funds were released to a student because of a credit balance on the student's account, then the student may be required to repay some of the federal grants or loans released to the student.

Worksheets used to determine the amount of refund or Return of Title IV aid are available upon request from the Financial Aid Office.

Authorized Users

In addition to student's receiving notification of new balance activity, students have the ability to add "authorized users" to their account - typically parents or guardians. Authorized users will also receive email notification of new balance activity. Additionally, authorized users can make online payments with a credit credit card or e-Check.

Students can add an authorized user to their account by completing the following steps:

  1. Visit the ACIS Web site.
  2. Click on Enter Secure Area.
  3. Log into ACIS using your ACIS user I.D. and PIN.
  4. Click on the Student Tab.
  5. Click on the TouchNet Online Account Access box.
  6. Click on Online Bill + Payment. This will take you away from ACIS to the e-Bill system hosted by TouchNet. This is a secure site.
  7. Click on the Authorized Users Tab.
  8. Click on the Add Authorized User bar.
  9. Enter the email address of the user you would like to authorize to view your account statements and make payments to your account.
  10. Click on Continue.
  11. Agree to the terms.
  12. Click on Continue. 
  13. The new authorized user will receive an email providing instructions and a temporary password. The user must log in to set up a profile and change the password for the e-Bill system to begin sending notifications.
  14. Please add  to your email contacts to ensure notifications do not go to your spam folder.

Frequently Asked Questions

Where do I locate my 1098T form?

Students can access their 1098T forms through ACIS. They will need their Student  ID number and PIN to Log In. Once you have logged in you will click on Student Information, click on Student Records, click on Tax Notification, enter Tax Year, click Submit. You should then be able to print the 1098T for your records.

Why are my Stafford Loan funds not showing as a credit on my bill?

Stafford Loans will appear on the bill when the funds are received from your lender provided you have submitted your green Student Loan Acceptance Form. If you are a freshman, you will receive a pre-printed Stafford Loan Master Promissory Note in the mail that will need to be filled out and returned to your lender before funds will be disbursed to your account. You should deduct approximately three percent (3%) for the loan fees that the government will withhold and the difference should show as a credit on your account when the semester begins. PLEASE NOTE:  Loan funds cannot be disbursed to your account prior to ten days before the start of school.

Why are my Perkins Loan funds not showing as a credit on my bill?

If you have received a financial aid award letter which confirms your eligibility for a Perkins Loan, you will be sent a Promissory Note in the mail. Once you have signed the note and returned it to the Financial Aid Office, the full amount will then be applied to your balance due.

Why are my Federal Work Study Funds not showing as a credit on my bill?

Work Study earnings are intended to provide you with a resource to help with your everyday living expenses while you are on campus. As a result, the Work Study funds will not show as a credit on your account. You will receive a monthly paycheck for the hours that you work. This amount may be used to make payments on a deferred agreement.

Why are the scholarships that I am receiving from local agencies in my hometown not showing as a credit on my bill?

External Scholarships will credit to your account when the funds are received from the agency that administers the award. It is our policy to credit one half of the annual amount to each semester to avoid creating problems with the federal or state aid.

Why is my Michigan Competitive Scholarship/Tuition Grant not showing as a credit on my bill?

The grants from the State of Michigan will appear as a credit when the college receives notification from the State that the student's award has been approved for Albion College. If you have recently made arrangements to transfer an award from another college, or if you were a late applicant, you will receive a revised bill when we receive approval for your award from the State. Questions regarding your grants from the State of Michigan can be answered by calling the Office of Scholarships and Grants in Lansing at 1-888-4GRANTS (1-888-447-2687)

Why are my Albion College Grants not showing as a credit on my bill?

Albion College Grants should appear as a credit if a student's financial aid file is complete. If these grants are not showing as a credit, please contact the Office of Financial Aid for assistance.

Why is my Michigan Education Trust (MET) contract not showing as a credit on my bill?

The amount you specify or the amount set by financial aid will appear as a credit  when the funds are received from the State. Albion College receives a roster from the State outlining those students that indicated Albion College as their school of choice. Provided that the appropriate steps were taken to indicate that Albion is the school of choice, the student will appear on the roster. Albion College will invoice the MET for the specified amount. Please note that a final roster isn't received until mid-August. Please visit the MET Web site for the specifics on what to do to have Albion College receive your funds.

How is my HigherOne Monthly Payament Plan (Formerly SallieMae) contract applied to my bill?

When you contract with HigherOne you contract with them for the year. Since the College is only billing for one semester, we will split your HigherOne contract in half and apply that as a direct credit to the account. For example, if you contracted with HigherOne for $10,000 for the year, you will see a credit on this semester's bill for $5,000. You would then expect the same credit for the second semester bill.

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