About Information Technology

Mission Statement

Service the Albion College Community by maintaining the core College functions with wise stewardship to allow for innovation.

Departments

Information Technology staff is divided into three areas: Information Services, Instructional Technology & Media Services and Systems & Networking and User Services (helpdesk)

Information Services -  Chief Information Officer, Michael Dever 517-629-0960

  • The Information Services area -  manages the College's administrative software, SCT Banner, which includes:
    • Student academic information,
    • Financial aid
    • Finance
    • Human Resources
    • Institutional Advancement

Instructional Technology & Media Services - Director, Robin Mohler 517-629-0962

  • The Instructional Technology and Media Services department provides support for faculty, staff and students in their use of technology to enhance teaching, learning. research and presentation including:
    • Effective use of technology for classroom activities and presentations in group and one-on-one settings
    • Technology and audio visual consulting 
    • Instructional design and development support
    • Technology training for individuals and groups
    • Course webs
    • Campus blogs
    • Classroom and conference room presentation systems
    • Printing services

Systems & Networking and User Services (Helpdesk) - Director, Eric Beadle 517-629-0479

    • The Systems and Networking department maintains the campus’s fiber optic network and high-speed internet access including: 
    • Wireless internet service 
    • Cell and landline phones
    • Houses and maintains most of the campus’s servers. These servers provide network accounts that allow faculty, staff, and student’s access to email, file and web page storage, and other technology resources.
    • Authorizations for building access
    •  Software loads for all campus computers

      The User Services area - Helpdesk 517-629-0479 provides technical support for all campus users, alumni, and guests including:
    • New user information
    • Password and log in help
    • General hardware and software support for college-owned computers
    • Basic troubleshooting support for student computers
    • Albion 1Card support
    • Signout equipment
    • Staff and faculty telephone support
    • Service of all the campus computers and network printers