Complaint Process Notice

Compliant with HEA Title IV, CFR 34, Sections 600.9 (a)(1) and 668.43 (b)

Albion College takes very seriously complaints and concerns regarding the institution. Most complaints or concerns of a specific nature should be handled through internal processes of the College.

Concerns about alleged illegal or unethical business practices, fraudulent accounting or bookkeeping, or waste of institutional resources may be made confidentially to the College’s Hotline. Information on the Hotline may be found at our Campus Conduct Hotline web page, along with the phone number and/or e-mail address for filing the complaint.

Complaints associated with the institution’s compliance with academic program quality and accrediting standards may be sent to the Higher Learning Commission of the North Central Association of Colleges and Schools, following their complaint process which is published at http://www.ncahlc.org/information-for-the-public/complaints.html.

IMPORTANT NOTE FOR VISITORS: Beginning April 17, M-99 (Superior Street) in downtown Albion will be closed from Michigan Avenue to Ash Street for significant upgrades. Please visit our Maps, Directions, and Parking page or the Michigan Department of Transportation (MDOT) website for more information.